HCA, Hospital Corporation of America MLT in Macon, Georgia
POSITION SUMMARY: The Medical Laboratory Technician performs all approved laboratory procedures in assigned areas of licensure under the direct supervision of a licensed Technologist, Section Coordinator or Director
ESSENTIAL FUNCTIONS: *1. *Maintains confidentiality of all Protected Health Information. 2. Follows established policies and procedures and fulfills regulatory requirements at all times. 3. Evaluates specimen integrity and identification prior to performing testing. 4. Accurately performs laboratory testing within specified turn-around-time requirements. 5. Actively and quickly investigates specimen problems and takes all steps necessary to resolve. 6. Performs all maintenance, quality control, corrective action and calibration procedures as required. 7. Performs analyzer troubleshooting procedures as required. 8. Reports critical test results within 30 minutes of completion, requests verbal read back and documents same. 9. Reports reference laboratory tests within specified time frames. 10. Monitors Tracker and investigates and resolves delays. 11. Carefully reviews and signs policies/procedures within specified time limits. 12. Assists Section Coordinator with evaluation of new methods, lot crossovers, and other projects as requested. 13. Maintains adequate inventory of reagents and supplies and notifies Technical Supervisor when reagents andsupplies are running low. 14. Ensures continuation of care across shifts by providing and receiving shift report at each shift change. 15. Provides technical guidance to phlebotomists, nurses and physicians. 16. Communicates technical and procedural problems to Section Coordinator, Director, Emergency Department and House Supervisor as needed. 17. Answers phone and assists customers in a courteous and professional manner at all times. 18. Performs all required documentation. 19. Maintains a clean and organized work space. 20. Assists with specimen processing when needed. 21. Performs clerical duties as needed. 22. Fosters teamwork through participation in department activities and committees. 23. Actively seeks to improve knowledge, skills and abilities. 24. Actively seeks ways to control costs without compromising patient safety, quality of care or the services delivered. 25. Demonstrates knowledge of the occurrence reporting system. Uses system to report potential patient safety issues. 26. Follows established guidelines for reporting a significant medical error or unanticipated outcome in the patient’s care which results in patient harm. 27. Attends in-service presentations and completes all mandatory education requirements. 28. Uses Performance Improvement Plan to improve patient safety. 29. Regular, Punctual and dependable attendance. 30. Answers pneumatic tube & distributes specimens to proper area. 30. Other duties as assigned.
A. _Core Competencies_: 1. *Service: *Strives to meet expectations/needs of customers; responds to concerns with sense of urgency; seeks win-win solutions for unreasonable patient/customer expectations 2. *Quality/Ethics/Integrity: *Seeks opportunities for improvement;prevents small problems from becoming large ones; pays attention to detail; follows instructions and protocol/procedures; adheres to company code of conduct; maintains integrity in all aspects of his/her work 3. *Relationships: *Builds effective working relationships;finds and provides information to clarify situations; expands on original ideas; contributes own ideas; places high priority on other team members’ goals; gains team agreement to support ideas; clearly explains rationale behind ideas/goals; demonstrates sensitivity to differing cultural views and needs; meets attendance and punctuality requirements 4. *Adaptability: *Seeks to understand changes in work tasks/processes; actively seeks information about new tasks/processes; treats change and new tasks/processes as opportunities for learning and personal growth; speaks positively about changes to others; quickly modifies behavior to deal effectively with change
EDUCATION REQUIRED AND/OR PREFERRED: * Successful completion of accredited (NAACLS, CAAHEP or ABHES) Medical Laboratory Technician training program required.
LICENSURE/CERTIFICATION: • National Medical Technician (Either ASCP, AMT,AAB or equivalent) certification preferred or eligible for certification. Employee must be certified within 18 months of hire date.
*EXPERIENCE REQUIRED OR PREFERRED: * • Two years experience as Medical Technician preferred
SKILLS, KNOWLEDGE, AND ABILITIES: * Ability to listen, empathize and respond to patient, family, internal and external partners needs * Basic computer skills • Organizational • Verbal • Interpersonal • Customer relations • Mathematical • Analytical • Grammar/Spelling • Read/comprehend written instructions • Follows verbal instructions • Clerical • Manage stress appropriately • Make decisions under pressure • Manage anger, fear, hostility and violence of others appropriately • Handle multiple priorities • Work alone • Work in areas that are confined and crowded
POPULATION SERVED: * All employees, staff of Coliseum Medical Centers in both clinical and non-clinical departments, including patients/families, physicians, volunteers, agency, contract, students and the community.*
Location: Georgia-Macon-Coliseum Medical Centers - Macon
Requisition ID: 08158-10420