Randstad ACCOUNTS RECEIVABLE SPECIALIST in Macon, Georgia
ACCOUNTS RECEIVABLE SPECIALIST
salary:$12 - $14 per hour
date posted:Tuesday, March 13, 2018
job type:Temp to Perm
industry:Administrative and Support Services
- PROCESSES CUSTOMER PAYMENTS
o Receives and posts customer payments daily from daily ACH, lock box, and mail. Processes payments in an accurately and expedient manner.
o Processes and delivers bank deposits daily. Reconciles daily batches with bank statements to ensure accuracy of postings.
o Processes telephone and email requests for electronic payments.
- PERFORMS EARLY-STAGE COLLECTIONS
o Communicates with customers to inquire about early-stage invoice delinquency. Escalates complex cases to AR Analysts for review and collection. Meets established delinquency goals, to include, but not be limited by, Days Sales Outstanding (DSO), Delinquency Percentage Ratios (DPR), and individual customer Average Days to Pay (ADP).
- PROVIDES EXCELLENT CUSTOMER SERVICE
o Provides exemplary service to inbound call and email customers; solutions customer concerns such as account maintenance, invoice inquiries, statement requests, posting telephone payments, and other AR related concerns.
o Provides friendly, professional, excellent customer service with a positive attitude in telephone, email, and front-facing customer communications.
- PERFORMS MISCELLANEOUS AR DUTIES
o Processes and mails daily and monthly customer invoices and statements.
o Administers daily electronic billing of customer invoices in various e-billing platforms.
o Researches and resolves simple to intermediate level AR inquiries.
o Assists AR Analyst and Credit Risk Manager in developing and maintaining policies and procedures for the Credit / Accounting department.
o Completes various projects as assigned by the Credit Risk Manager or CFO.
Working hours: 8-5
--High school diploma, along with one to three years of related experience in a business-to-business AR environment, demonstrating progressively increasing responsibility.
--Excellent keyboard and data entry skills; ability to type 60+ WPM and 300+ CPM (characters per minute)
--Intermediate MS Word, Excel, Outlook skills, along with the ability to quickly learn and adapt to the company's core systems.
--Intermediate problem investigative skills, along with the determination to discover and employ collection resources independently, and to methodically analyze and discover details which will aid in the collections process.
--Strong communication skills, both verbally and written.
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.